You will be receiving your T4 and / or T4A statements through campus mail by the end of February. T4/T4As are also available online at www.msp.ubc.ca 
In an attempt to address some of the common questions the Payroll Department receives, the following questions and answers have been prepared.

I can't log in to Self Service

• You need VPN if connecting from home or with a wireless connection.
• If you are accessing for the very first time, you need your PIN – a 4-digit security code generated when your employee ID is assigned.  The HR administrator in your department can tell you your PIN.
• If you are a former employee and never used Self Service, you need to be reactivated.

When I try to open my slip online, nothing happens.

When clicking the icon for the slip, it causes a new window to open up with the document.
Pop-up blocking set up in your browser, or through third-party software can prevent this from working.

Please ensure that popup blocking is turned off.

WHY DO I HAVE TWO T4 Slips?

If you receive more than one T4, you had a minimum of two jobs at the University that fall into different Employment Insurance ("EI") categories. Each EI category requires a separate T4.

WHAT IS BOX 40 ON MY T4?

Box 40 on your T4 is the amount of taxable benefits that you have received. Taxable benefits are those benefits that have been paid by UBC on your behalf. Examples of taxable benefits include Basic Group Life, some Tuition Waivers, and Housing Allowances. Taxable benefits are marked on your pay statements with an asterisk (*). If you total the asterisked items on your pay statements you should arrive at the total in Box 40. If your total is not the same as Box 40 please contact your payroll representative.

WHY DOES MY INCOME IN BOX 14 ON MY T4 SEEM HIGH?

Box 14 includes your gross salary as well as all applicable taxable benefits that are shown in Box 40. The amount shown in Box 40 should be added to your gross Year to Date salary from your final December pay stub. The total should equal the amount shown in Box 14. If this is not the case please contact your payroll representative.

WHY DOES MY INCOME IN BOX 14 ON MY T4 SEEM LOW?

You may have received two or more T4s. The amount shown in Box 14 in each T4 should be totalled and equal to your final December pay stub Year to Date earnings, plus the total of taxable benefits recorded in Box 40 of each T4. If this is not the case please contact your payroll representative.

Are my TREK pass deductions on my T4?

Yes. The total for the year can be found in box 84 on your slip

WHERE IS MY TUITION RECEIPT (T2202A)?

Payroll does not issue this statement -- it is issued by Student Services. T2202A receipts (Tuition and Education Amounts Certificates) are no longer sent via postal mail: the T2202A certificate is available on-line via the Student Service Centre.

The form for each tax year available at the end of February of the following year.

Contacting Us

If you have additional questions or concerns please contact your payroll service representative. To facilitate a response to your query please have your T4 and/or T4A, as well as your final December pay stub available.

I NEED HELP FILING MY TAX RETURN

The Canada Revenue Agency can help you if you're having a tough time filing your income tax return.

If you are a student, senior, person with a disability, a newcomer to Canada, or a low-income earner with a simple tax-filing situation, you can contact the Community Volunteer Income Tax Program (CVITP) at: 1-800-959-8281 to ask for help. CVITP volunteers work with members of local community organizations who can help you complete and file your return.

For more information on the Community Volunteer Income Tax Program, visit www.cra.gc.ca/volunteer.

Special Tax Information for Students: 

Even if you have no income, you should still file your income tax and benefit return. As a student, you might be eligible for many credits, deductions, and benefits but you must file your return to get them. Please see CRA for more information